Qozmo Night Sky: shipping 6/23-6/25
Qozmo Sunset Sky: shipping 6/23-6/25
Qloud sizes 11 & 12: shipping 6/24-6/25
*please allow 24 hours for tracking to be picked up, scanned, and loaded by the carrier*
SHIPPING STATUS UPDATES
Please note that our warehouse order processing and handling time is 3-7 business days (Monday-Friday). This is our standard time frame and is in addition to transit estimates. During this time, our warehouse is working closer to the 7-day mark for processing and handling, due to the current restrictions. At times, there may be a couple of days delay due to the current circumstances. You will receive an email with tracking information. Please allow approximately 24 hours for the tracking to load and be scanned by the carrier. Please email HELP@YRU.zendesk.com and we can give you an update on your order status. Our goal is to respond within 48 business hours, if not sooner. We thank you for your patience and understanding during this unusual time.